REPAIR PROCEDURES
Step 1: Submit Evaluation Form to Receive FREE REPAIR COST ESTIMATE Step 2: Ship Stuffed Animal to Us and receive FIRM COST QUOTE(Note: This is typically Cost Estimate in most cases.)Step 3: Approve Quote Step 4: Repairs Conducted at Fuzzy Repair ShopStep 5: You are informed when repairs are completed, and you will receive a photo of finished repairs (for approval), prior to request for payment.Step 6: Make Payment Step 7: We ship the Stuffed Animal with tracking back to you.FREE REPAIR COST ESTIMATES
To get a FREE Repair Cost Estimate for your stuffed animal or teddy bear - submit an Evaluation / Admission Form with pictures and detailed description. We will provide you a free repair quote estimate by e-mail with description of services. We do not believe that you should pay for this service. In 95% of our repair cases, our FREE Repair Cost Estimates are within 10% of our FIRM Cost Quotes (shipping not included - see below).
Understanding that you would like a rough idea, we offer this guide to select category of services. We stress that variations in price range (both above and even below) depend on your specific stuffed animal or teddy bear condition and needs. General categories of services and price guide are provided, as follows:
FIRM COST QUOTE
To obtain a firm quote for repairs, you will need to send your stuffed animal or teddy bear to Fuzzy Repair Shop for evaluation. We can then provide you with a FIRM COST QUOTE, shipping cost, and timeframe to which you can expect the repairs to be started and completed.
If you do not wish to proceed with the repairs, your stuffed animal will be returned to you, no questions asked. However, you will be responsible to pay for return shipment costs. (We will pay for return shipping only in the case when there is more than a 20% difference between our cost estimate and firm cost quote and you do not want to proceed with the repairs). Any teddy bears or stuffed animals sent to Fuzzy Repair Shop should have the Admission Form with complete contact information, if we need to discuss further details.
PAYMENT POLICIES
When do I pay for services?
After the repair is complete and before we ship the repaired stuffed toy back to you. We utilize USPS Standard or Priority Mail or UPS. We can use alternative shipping methods, if you prefer.
Where do I send my stuffed animal or teddy bear?
Fuzzy Repair Shop590 Birdell RoadHoney Brook, PA 19344We recommend to include a copy of your Admission Form with your shipment if you haven't had an consultation.
How can I pay?
We accept payments through PayPal, Checks and Money Orders. Please allow 10 days for personal checks to clear.
For additional questions, please read the Frequently Asked Questions page link or e-mail us at info@fuzzyrepairshop.com.
Coming soon: Tips on common simple repairs!
Unfortunately, there are few cases where the pictures and descriptions do not show the full level of needed repair effort or part replacement. If there is more than a 20% difference between our cost estimate and firm cost quote, we offer to ship your stuffed animal back to you at our expense (if you chose not to approve the firm costs and go forward with the repairs). No questions asked.
- Average cleaning and sprucing: $45-$75 (Small/Medium); $65-$85 Large Stuffed Friends;
Includes: Material cleaning, minor touchups (spot repairs), re-stuffing, brushing(Discounts on cleaning/sprucing are provided when done with moderate/major repairs)- Eye Replacements $15 for Child Safety Eyes, Glass Eyes individually priced
- Pad Replacements$25 (one pair) -$45 (hand and foot pads)
- Moderate Routine repairs, includes detailed work, more than spot repairs $25-$85
- Major repairs involving reconstruction, reproduction and major material replacement $50-$200+ (based on size and complexity) + material cost
- Vintage teddy bears with specialty replacement parts and material orders (Evaluated individually)
SERVICES AND PRICE GUIDE
